Frequently Asked Questions

What type of courses are offered in the Europrivacy Academy?

Courses on the Europrivacy Academy Platform are offered to Data Protection Officers, Implementers and Auditors who would like to learn how to use the Europrivacy Certification Scheme and to assess the compliance of data procesisng activities with the GDPR and, where applicable, with other applicable national data protection regulations. The respective courses consist of numerous modules that provide a comprehensive presentation of the Europrivacy certification process.

How do I create an account at the Europrivacy Academy?

When enrolling in a course, providing your details will automatically generate an account for you. 

Alternatively, of you already have an account through Europrivacy, you can use those login details to access your account. 

How do I purchase a course?

Select the course by clicking on 'Enroll' through the Courses page. After, you can place the order for a course of your choice in the cart by clicking on the 'Add to cart' option. Fill in your details in the checkout form and click on 'Place order'. After the successful payment, you will be redirected to your profile where you can easily access the purchased course.

Where can I find my online course once I am registered?

After logging in the upper right corner by entering your username and password, go to 'My courses'. You will find all the courses you are enrolled in. Click on the course you would like to access.

Who delivers courses in the Europrivacy Academy?

Courses are delivered on the platform by Europrivacy and its partners.

Who is eligible to attend courses advertised in the Europrivacy Academy platform?

Europrivacy Academy courses are designed for Data Protection Officers, Implementors and Auditors who would like to learn how to use the Europrivacy Certification Scheme. It is expected that applicants already have knowledge in data protection regulations or experience in ISO related certifications.

What are the requirements for the successful completion of a course?

To successfully finish a course and obtain a certification, the following is required:

  • participation in all modules
  • successful completion of the exam

Although not mandatory, consulting the training material and the Certification Scheme in the Resource Centre is highly recommended.

Different rules apply to the exams for the different Courses. Please read the instructions carefully on the course's page before taking the exam. No retakes are possible. 

Do I get a certificate after completing the course?

Upon the succesful completition of the course and the exam, students will receive a certificate verifying their expertise in applying the Europrivacy Certification Scheme.

How are the passing scores of the exams determined?

Exam scores are based on the number of questions answered correctly. The minimum number of correct answers is pre-determined by Europrivacy and varies by exam. The number is based on the minimum level of knowledge students would have to be considered qualified. For specific information on each exam, please refer to the last module of each course which contains a detailed explanation of the exam's mechanism and rules.

Can I find out how many questions I answered correctly?

After completing the course, you will be automatically redirected to an evaluation page where you will see your result and score. However, the specific wrong questions and specific wrong answers will not be displayed. 

I failed my exam. Is it possible to do a re-take?

Yes, it is possible to do one retake.

I am a non-native English speaker. What options and resources are available to me?

Currently, all Europrivacy resources, including the courses are only available in English. However, translations to French and Spanish are in progress.

How much time do I need to invest in my course?

Europrivacy is a complex and novel Certification Scheme. Based on the course of your choice, obtaining a certificate may take shorter or longer time.

The Introductory course requires approximately 2 hours of invested time, while the Course for Implementers requires at least 12 hours. 

For Auditors, complition time can range between 20-30 hours depending on previous experience with auditing activities and ISO certifications.

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